Effective Date: 15th September 2025
Four Seasons Wax Co.
Email: fourseasonswax@outlook.com
Website: www.fourseasonswax.co.uk

1. Introduction

At Four Seasons Wax Co., your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you interact with us through our website, online store, or services. We are committed to complying with all relevant data protection laws, including the UK GDPR and the Data Protection Act 2018.

2. Information We Collect

Personal Information

We may collect the following personal data when you use our services:

• Full name

• Email address

• Shipping and billing addresses

• Phone number

• Payment details (handled securely via Stripe and SendCloud)

• Order and purchase history

Non-Personal Information

We also collect technical data such as:

• IP address

• Browser type and version

• Device type and operating system

• Pages viewed and time spent on the site

• Referring websites or URLs

This data is typically collected via cookies and analytics tools.

3. How We Use Your Information

We use your information to:

• Process and fulfill orders

• Manage payments securely

• Arrange shipping and delivery

• Provide customer support

• Send order confirmations and updates

• Improve our website and shopping experience

• Send marketing communications (if you opt in)

• Comply with legal obligations

We do not sell or rent your personal information.

4. Who We Share Your Data With

We only share your information with trusted third parties necessary to deliver our services:

Payment Processing

• Stripe – Handles secure online payments.

• SendCloud – Facilitates payment and shipping integrations.

Shipping and Delivery

• Evri

• DPD

• Royal Mail

• InPost

These providers receive only the information necessary to deliver your order.

Other Services

• Email marketing platforms (only if you subscribe)

• Analytics services (e.g., Google Analytics)

Each of these partners is required to handle your data securely and lawfully.

5. Your Rights

Under applicable privacy laws, you may have the right to:

• Access the personal data we hold about you

• Correct or update inaccurate information

• Request deletion of your data

• Withdraw consent or object to processing

• Opt out of marketing communications

• File a complaint with a supervisory authority

To exercise any of these rights, contact us at: [Insert Email]

6. Marketing Communications

If you sign up to receive emails from us, we may occasionally send you promotions, new product updates, or offers. You can unsubscribe at any time by clicking the "unsubscribe" link in any email or contacting us directly.

7. Cookies and Tracking

We use cookies to enhance your shopping experience, analyze site traffic, and personalize content. You can manage cookie preferences through your browser settings.

8. Data Security

We take appropriate technical and organizational measures to protect your data against loss, theft, misuse, or unauthorized access. However, no system is completely secure, and we encourage you to protect your account information.

9. Children’s Privacy

Our services are not intended for individuals under the age of 13, and we do not knowingly collect data from children.

10. Changes to This Privacy Policy

We may update this policy occasionally. Changes will be posted on our website with an updated "Effective Date" at the top of this page.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please contact us:

Four Seasons Wax Co.
Email: fourseasonswax@outlook.com
Website: www.fourseasonswax.co.uk